9 ways that work
- 1
Ask every customer, right away
People are most likely to review in the first few hours after a good visit. Make asking part of billing or checkout.
- 2
Use a QR code at the counter
A visible QR lets customers review while they wait. Growaun gives you a print-ready poster.
- 3
Send your review link on WhatsApp
Send a short thank-you with your direct review link after every visit or delivery.
- 4
Make writing easy
Most customers leave because they don't know what to write. Growaun turns their star rating and a few words into a clear review in their language.
- 5
Let them choose the language
Many Indian customers are more comfortable in Hindi, Gujarati or Hinglish. Growaun supports all of these.
- 6
Train your staff to ask
A friendly "Please review us on Google, it helps us a lot" at the counter makes a big difference. Don't set staff quotas.
- 7
Reply to every review
Thank happy customers by name and calmly solve complaints. It shows new customers you care.
- 8
Keep a steady flow
A few new reviews every week looks natural and helps ranking more than a sudden burst.
- 9
Fix what customers complain about
Reviews are feedback. Better service means better reviews.
Try it
How many reviews do you need?
100 reviews behind. Level in about 20 weeks.
What Google does not allow
- Giving discounts, gifts or anything in return for a review
- Asking only happy customers to review (review gating)
- Writing reviews yourself or from staff and family accounts
- Buying reviews or using fake accounts
- Pressuring customers or telling them exactly what to write
Get more Google reviews with Growaun
Free to start. Print your QR poster in 2 minutes and let customers review you in their own language.
Start freeQuestions
How many Google reviews do I need?
There is no fixed number. Aim to have more recent reviews than the top businesses near you, and keep getting a few every week.
Do Google reviews help ranking on Maps?
Yes. The number of reviews, your rating and how recent they are all help your prominence on Google Maps, together with a complete Business Profile.
Can I ask customers to write a review in Hindi or Gujarati?
Yes. Google accepts reviews in any language. Growaun can help customers write in English, Hindi, Gujarati or Hinglish.
What should I do about a bad review?
Reply politely, apologise, and offer to fix the issue. Do not argue. New customers judge you by how you reply.
